February 1, 2023

Technical and Venue Services Supervisor – Whitehorse City Council

Position: Technical & Venue Services Supervisor 

Period: Full Time
Award Classification: Band 5 – $74k + 10.5% Superannuation

Be part of a unique opportunity to open an iconic performing arts centre in Melbourne’s east!

We employ passionate, customer-focused people who are committed to delivering service excellence for our community. Whitehorse City Council is a leader in the provision of arts and cultural services in the eastern region. Led by a dynamic team, your skills and expertise will be valued in a collaborative and engaging environment.

Opening in 2023, Whitehorse’s new performing arts centre will be an innovative, versatile and inspiring cultural venue set in an expansive parkland setting. The facility will offer large-scale theatrical performances and intimate shows across two theatres, festivals in the natural amphitheatre, classes in purpose-built spaces and function spaces for events.

At Whitehorse City Council, community is at the heart of everything we do.  To stay ahead of and best respond to the evolving changes and needs of the community, the organisation is undertaking an exciting transformation journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation focus on:

  • Excellent Customer Experience and Service Delivery
  • Great Organisational Culture
  • Innovation and Continuous Improvement
  • Good Governance and Integrity
  • Long Term Financial Sustainability

The role:

The Technical and Venue Services Supervisor assists in the safe and effective co-ordination of all technical operations, venue services infrastructure and equipment, technical staff, contractors and clients at the Whitehorse Performing Arts Centre (WPAC). The position is committed to providing excellence in customer service for all stakeholders. 

The position provides assistance to other Whitehorse City Council managed venues and events, ensuring technical operations and outcomes are best practice. 

About you:

  • Formal relevant technical qualifications and/or demonstrated experience in the coordination of technical operations for theatrical productions in a professional venue, with experience in outdoor events.
  • Sound technical understanding and knowledge of theatrical staging, lighting, audio, and audio visual and proficiency in office software especially Microsoft Office and event management software.
  • Highly developed interpersonal skills, with a commitment to excellent customer service.
  • Demonstrated supervisory experience.
  • Sound knowledge of and commitment to the principles of Occupational Health and Safety and Equal Opportunity.

In return, we will offer:

The ability to make a difference – Working at Whitehorse City Council you contribute to making a real difference in the lives of the community and those that live, learn, work or visit Whitehorse.  Every day you really will see how the work you’re involved in benefits the diverse community.

Great working conditions – a professional environment, friendly and supportive teams and a flexibility program that promotes employee work life balance.

An extensive Health and Wellbeing offering – Employee assistance program, private health insurance benefits, health checks (skin, hearing and vaccinations), discounted gym membership and facilities (e.g. Theatre, Arts, Leisure) and an active health and wellness program (e.g. stretching, healthy eating demonstrations and health challenges.

Career opportunities – engaging work and the opportunity to apply your skills and experience.

Transformation  – We are in a time of transformation to stay ahead of the evolving changes and needs of our community. Together, we are on an exciting journey to empower all of our employees to be innovative, and constantly strive towards continuous improvement.

Further Information

Further information is available from Robyn McNicol on 9262 6590.  We ask that applications include a cover letter and resume. 

 Come and join the transformation!

Applications close: Sunday 12 February 2023.


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